Vi, a leading telecom provider, today announced the launch of eSIM services for its prepaid customers in Mumbai, Maharashtra, and Goa. This marks a significant step forward in providing seamless, faster, and eco-friendly connectivity for millions of Indians.

eSIMon a compatible smartphone or smartwatch device will enable greater convenience and flexibility for Vi prepaid customers. Vi users will be able to instantly activate new plans by simply scanning a QR code, allowing them to switch plans in minutes. eSIM supports multiple profiles on a single device, so one can conveniently use a second sim card without removing primary sim. Most importantly, eSIMs are a step towards sustainability and, overall, leads to faster connectivity and seamless adoption of new technologies.

Shailendra Singh, Operations Director, Mumbai, Maharashtra & Goa, Vodafone Idea, said “At Vi, we believe in introducing services and offerings that bring convenience and value for our customers. Embracing eSIM technology not only reflects our ongoing efforts to meet the evolving needs of our customers but also leverages advanced technologies towards a sustainable future. We will soon be launching eSim for our Vi prepaid customers in other markets as well.”

How to get VieSIM on your phone
Existing Customer
● Send an SMS with “eSIM registered email id” to 199 to initiate the process.
● If your email id is valid, you will receive a confirmation SMS. You would need to reply with “ESIMY” to confirm the eSIM change request within 15 mins of receiving the message
● Post your confirmation SMS, you will receive another SMS requesting your consent over the call, failing which the SIM change request will be cancelled
● After providing your consent on the call, you will receive a final SMS regarding the QR Code which you would have received on your registered email id
● After receiving the QR code, users will have to scan the QR code received via email by going to Settings > Mobile Data > Add data plan
● Rename the data plan label for secondary SIM if needed or continue
● Choose the default line (Primary/Secondary) for your device and click Done
● Your eSIM will be activated approximately 2 hours after scanning the QR code

New Customer
● Users can visit their nearest store with their identity proof and facilitate the activation process by using the Smartconnect App, ensuring a smooth and hassle-free experience
● Vi users can either scan the QR code generated at the store or from the email provided during activation
● Additionally, Vi has enabled neo journey, eKYC, and DKYC processes for prepaid subscribers, further streamlining the activation process

Vi Introduces

Vi eSIM is accessible to iOS and Android users. Below is the list of smartphones that can avail this service:

Vi eSIM service is available to select prepaid customers across India providing customers with nationwide coverage and connectivity. Prepaid customers can update their email ID by sending the SMS ‘Email <space> Email ID’ to 199. After registering their email ID, customers have to wait for 48 hours to avail eSIM service via SMS.”

For more information about Vi eSIM service and its benefits, visit Vi’s official website or contact your nearest ViStore.