Soroco & Happiest Minds

India,16th February 2024 Happiest Minds Technologies Limited (NSE: HAPPSTMNDS), a ‘Born Digital. Born Agile’, Mindful IT Company, today announced its strategic partnership with Soroco, an AI company.

Through this partnership with Soroco, Happiest Minds brings intelligence to automation discovery with process and task mining. Leveraging Soroco’s flagship Scout AI model, which generates a work graph (a map of hidden pain points teams face and their impact on business outcomes), and their combined expertise in graph technology and digital automation solutions, the partnership aims to help organizations solve complex business problems, make data-driven decisions, improve operational efficiency and cost savings, and ultimately discover, monitor, and improve their operational processes.

Ram Mohan, CEO, Infrastructure Management and Security Services, Happiest Minds, said, “Happiest Minds has always believed in forging the right kind of strategic partnerships in the industry to deliver cutting-edge technology and superior digitally engineered platforms. We foresee a long-standing association with Soroco on our Automation and AI-led services. We hope together, we innovate and deliver futuristic solutions and services that will help our customers transform their technology ecosystem and meet their business goals.”

Samson David, CEO, Soroco, said, “We are pleased to announce this strategic alliance with Happiest Minds. Their expertise in digital transformation seamlessly aligns with customers leveraging Soroco’s Scout AI model to gain unparalleled visibility into operational bottlenecks. This enables us, together, to deliver exceptional enterprise outcomes—increasing revenues, reducing costs, enhancing overall experiences, and managing risks.”

Ramu MR, Vice President and Head of CoE, Digital Process Automation, Happiest Minds, said, ”We at Happiest Minds continuously aim to support our customers digitize their businesses leveraging digital enablers with a consultative approach. The partnership with Soroco will enable us to reduce time to value by offering innovative solutions bridging potential digital hotspots, application scaling, and unified process intelligence leveraging its AI-driven work graph platform, Scout. We are confident that this strategic partnership will mutually drive faster digital transformation maturity attainment to our current and future customers to become more efficient and more effective.”

Commenting on this partnership, Munjal Jhala, VP, Global Head of Channels & Alliance at Soroco, said, “This alliance aligns perfectly with our mission to change how the world gets work done. By leveraging our flagship Scout AI model and combining it with Happiest Minds’ digital transformation expertise, we are poised to achieve tangible business results. We look forward to a successful and transformative collaboration that brings cutting-edge solutions to our customers, setting new benchmarks in the realm of AI & Automation.”

Happiest Minds has continuously been at the forefront of embracing new technologies and adopting innovative methods to put these technologies to best use. The newest business unit, ‘Generative AI Business Services (GBS),’ is proof of that. Happiest Minds has also been recognized among the Top 50 India’s Best Workplaces™ in IT & IT-BPM and Top 50 India’s Best Workplaces™ for Building a Culture of Innovation 2023, which stands as a testament to the grit and determination with which the organization operates.