Neel Achary02 July 2025, Mumbai: Mahanagar Gas Limited, one of the largest City Gas Distribution companies in India, makes gas billing convenient by introducing a more user-friendly option of PNG meter reading submission through WhatsApp in an effort to simplify consumer engagement.
Domestic customers can now send a photograph of their PNG meter showing ‘meter reading (8 digits) and meter number’ against request received from MGL’s official WhatsApp account to ensure timely and accurate billing
In addition to WhatsApp, customers can continue to submit their meter reading through multiple digital and traditional platforms:
MGL Connect App – Uploading meter photograph on the app
SMS SPACE <5 digits (in black)> to 9223555557
Email at support@mahanagargas.com with the meter photograph & reading
Website – Login to www.mahanagargas.com and enter their meter reading
Customer Care – Call on (022) 6867 4500 / (022) 6156 4500
Customers are requested to register their mobile number & email ID against their BP/CA no. by calling customer care on (022) 6867 4500/ (022) 6156 4500 to help us serve them better through our digital initiatives.
Customers are advised to verify the presence of blue tick badge on MGL’s official WhatsApp account before sharing any details.
The initiative is a part of MGL’s ongoing efforts to make clean energy and processes accessible and convenient to the customers.
