Mumbai,5th August 2023 HDFC Bank, India’s leading bank, announced the inauguration of more than 100 Banking Correspondent Centres (BCC) in Uttar Pradesh, Jammu & Kashmir, Bihar, Assam, Telangana, Odisha, and across many other states in India. These centres will function as a mini branch, with Village Level Entrepreneurs (VLEs) assisting customers to avail banking products digitally. The VLEs, who are existing micro-entrepreneurs and are delivering Government-to-Consumer (G2C) services, now will additionally provide banking products and services to deeper geographies of the country. With access to a wide range of banking products, the BCs can now tap into a new revenue stream. This transformative opportunity opens doors to sustainable growth, further strengthening their role as key drivers to unlock financial inclusion.
The launch is aimed to provide a seamless banking experience to SURU customers to help fulfill their unmet financial needs. These centres will raise awareness of HDFC Bank products at the grass-root level and promote customer interest. They will offer a wide portfolio of banking services, including account opening with biometric, FD/RD, AePS enabled cash deposit & withdrawals, loans, social security schemes and even EMI Collection facility. All HDFC Bank products and services will be seamlessly integrated into CSC’s Digital Sewa Portal, providing BCs with a comprehensive suite of banking products at their fingertips.
Ms. Smita Bhagat, Group Head, Government and Institutional Business, Alternate Banking Channels and Partnerships, Inclusive Banking Group and Start-Ups, HDFC Bank said, “We are delighted to inaugurate Business Correspondent Centres in over 100 pin codes across the country. These centres will offer a wide range of banking products and services digitally across India’s towns and villages. This launch is another example of HDFC Bank’s unwavering commitment towards financial inclusion”.
Mr. Sanjay Rakesh, Manging Director, CSC e-Gov, said, “We are pleased to announce an empowering initiative aimed at furthering financial inclusion and enhancing the capabilities of our performing Business Facilitators (BFs). The decision to extend this opportunity comes as a testament to the invaluable contribution made by our performing BFs in enabling seamless financial services delivery to underserved communities across the nation”.
HDFC Bank spearheaded this physical inauguration along with CSE E-Gov. Mr. Harish Oberoi, Vice President, CSC e-Gov, Mr Satyen Modi, Business Head-CSC, HDFC Bank, and Mr. Vimal Tripathi, Head-BC Management, HDFC Bank were present at the inauguration. The local dignitaries, community members and neighbourhood customers joined the ceremony on-ground at these BC Centres.
HDFC Bank has always been at the forefront of providing superior banking services to its customers. Its extensive network stood at 14,743 BC centres, 7860 branches, and 20,352 ATMs nationwide as on June 30, 2023. The introduction of the Business Correspondent Centres reinforces the bank’s commitment to expanding its reach and catering to the diverse banking needs of an ever-growing customer base in the rural markets.