India, 13th October 2023 [24]7.ai, a global leader in intent-driven customer solutions and contact center services, has ramped up recruitment at its Bangalore and Hyderabad centers. The company is actively hiring Customer support advisors for both voice and chat services. Leveraging India’s expansive talent pool, [24]7.ai is also set to strengthen its workforce by targeting talent from key Tier 2 & 3 cities like Mysore, Mangalore, Hubli, Dharwad, Chittoor, Tirupati, Coimbatore, Vizag and Vijayawada. The company already has hired over 40% of its Talent needs with candidates from Tier 2 cities.

With the recruitment drive already underway, the company is proactively collaborating with educational institutions to leverage the growing pool of nascent fresher talent, who will account for one-third of the company’s talent needs. Concerted women-centric recruitment drives have also taken up the women-centric hires to 41% of overall recruitment. [24]7.ai was recently rated amongst the “Top 50 best places to work for women” by the global expert in workplace culture, ‘Great place to work’- for the 5th consecutive year.

Namit Jauhari Country Head India, [24]7.ai said, “It is promising to see that the landscape of employment in India is finding new centers of talent in Tier-2 & 3 cities. We look forward to contributing to the growth of these emerging talent hubs by hiring and fostering a dynamic and inclusive workforce. Opportunities are offered for fixed term and short-term hiring so that both graduate and undergraduate talent can benefit from our intensive training programs and exposure to working for Fortune 500 companies.”

Nina Nair, SVP & HRD Head, India and Americas, [24]7.ai said, “We are excited to welcome freshers and fruitfully engage them through smooth campus to corporate transitions, leveraging on our robust training processes. We stay strongly invested in our people and nurture freshers to grow them into leaders. A testimony to this, is our consistent ranking for the 5th consecutive year amongst the ‘Top 100 best workplaces’ and ‘Top 50 best workplaces for women’ by Great Place To Work, the global authority on workplace culture.”

This year’s recruitment drive is geared towards providing full-time positions as well as fixed-term employment options as an opportunity for education to aspirants who prefer a short-term work engagement. The company has in place initiatives like ‘Earn while you learn scheme’ that also provides undergraduates an experience of work life as they continue to study. To ease in freshers, ‘Campus to corporate’, on-the-job learning initiatives, soft skills training and coaching initiatives are in place for smoother transitions. The new joiners also get an opportunity to work with Fortune 500 clients using cutting- edge conversational ai technology. to empower and support them.