New Delhi,  Dec 18: Shubhashish Homes has once again set a remarkable benchmark in the Indian real estate industry by winning the National Realty Excellence Award 2025–2026 for Customer Service. The award, presented at the 17th Realty Conclave & Excellence Awards 2025 held at The Leela Ambience, Gurgaon is considered one of the most prestigious recognitions in India for customer delight.

This milestone is not just a testament to the company’s operational excellence but a recognition of its deep-rooted philosophy  that customer delight is not a department but a culture. Every interaction, from the very first inquiry to the final possession of a home, reflects this philosophy and underscores Shubhashish Homes’ commitment to creating not just homes, but meaningful experiences and lifelong relationships.

Redefining Real Estate Engagement;

Unlike traditional practices in the sector, where sales are often seen as transactional, Shubhashish Homes embraces an advisory-driven approach. Here, sales teams serve as trusted guides rather than mere sellers, nurturing trust and confidence from the very beginning. This empathetic model helps customers feel reassured that their journey is not only about acquiring a home but also about joining a community that values their happiness.

The company has also transformed critical milestones in a customer’s homeownership journey into joyful celebrations. Site visits are elevated into memorable experiences, while registry days and handovers become festive occasions, enhanced by thoughtful gestures such as complimentary snacks, car washes, cakes, and the rhythmic beats of traditional dhols. These details, though small, create lasting impressions and symbolize the brand’s focus on making every customer feel valued.

Celebrating Life Beyond Transactions;

For Shubhashish Homes, customer engagement goes beyond the handover of keys. The company actively promotes personalized ceremonies and community-building initiatives that bring residents closer and foster a sense of belonging. Ceremonies such as Griha Pravesh and Bhoomi Poojan are celebrated with as much reverence as personal milestones, ensuring that each family feels connected not only to their home but also to a broader community.

Further, festivals and community events organized across townships embody the brand’s ethos of spreading happiness. These cultural and social gatherings help build strong bonds among residents, turning housing societies into vibrant communities that thrive on togetherness.

Commitment to Wellness and Safety;

A defining feature of Shubhashish Homes’ service culture is its focus on wellness and safety. Recognizing that true delight comes from security and peace of mind, the company regularly organizes health camps, yoga sessions, and fire drills. These initiatives not only create awareness but also instill confidence that residents are living in a safe, nurturing, and well-prepared environment.

A Testament to Vision and Culture;

The award is not just an achievement but also a validation of the core values instilled by Founder and Chairman Mr. Jai Krishan Jajoo. Guided by principles of Ethics First, Innovation, Spreading Happiness, Positivity, and Nature-Friendliness, Shubhashish Homes has continuously strived to go beyond conventional business metrics and redefine what it means to serve customers.

Winning the National Realty Excellence Award 2025–2026 for Customer Service highlights how these values are translated into everyday practice. From integrating innovative design into communities to ensuring customer touchpoints exude warmth and care, Shubhashish Homes has consistently raised expectations in Indian real estate.

Looking Ahead;

As the brand celebrates this recognition, it views the award not as the culmination of its journey but as a renewed responsibility. The company aims to continue building joyful communities, nurturing meaningful relationships, and setting benchmarks in customer service. With expansion plans across India and a growing reputation as a customer-first brand, Shubhashish Homes stands as a pioneer in redefining real estate with heart and humanity.

The National Realty Excellence Award 2025–2026 for Customer Service is more than a trophy on the shelf for Shubhashish Homes. It is a symbol of trust, care, and excellence that resonates with thousands of families who have chosen to call its communities home. It is also a reminder to the entire industry that real estate is not just about building houses  it is about creating experiences, spreading happiness, and fostering lifelong bonds.

With this achievement, Shubhashish Homes reaffirms its place as a true trailblazer in Indian real estate, committed to making customer delight the cornerstone of its journey.